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Customer Service Rep - Ruston, LA

Great Opportunity for Call Center Representative in the Ruston, LA area! Will work a Part Time Schedule to start, 20+ hours/week!

Job Duties:

  • Answer customers’ calls in a professional manner and eagerly assist the customers’ needs.
  • Fulfill requests by clarifying desired information; completing transactions; forwarding requests.
  • Recognize opportunities to up-sell accounts; explaining new features.
  • Forwarding complaints and issues in a professional and timely manner.
  • Transferring calls to Shift Leads as needed, such as calls that require escalation due to questions or complaints.
  • Additional job duties as necessary.

Skills & Qualifications:

CSR will possess:
-Knowledge of customer service principles and practices.

-Excellent data entry and  keyboard skills.

-Excellent verbal and written communication skills.

-Strong ability to listen.

-High energy level and ability to work under pressure.

-Maintains a professionalism in rushed situations.


Keywords: CSR, Customer Service, Customer Service Rep, Call Center

Job ID:
109-178689

Location:
Ruston, LA

Job Type:
Full Time, Temp Position

Posted:
12/14/2018

Contact: audra.mahoney@advantageresourcing.com

Apply for this Position

Customer Service Rep

City, State or Zip Code: Ruston, LA

Position Type: Full Time, Temp Position

Date Posted: 12/14/2018