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Service Operations Coordinator - Burbank, CA

Our client, a worldwide leader in passenger transport & elevator systems, operating locally in Burbank, is seeking a high-energy, career-minded individual for a temp-to-hire opportunity as a Service Contract Coordinator.

Essential duties and responsibilities: • Updates on-call lists, sends detailed notification to TK Communications daily Checks technicians in/out, sends down car listing and communicates information to Regional Dispatch and supervisors • Review thyssenkrupp Communications callback report to identify all callbacks held for AM service, verify manpower has been assigned Update the Shared Calendar and On Call lists for thyssenkrupp Communications • Provides status to NTL and customers on open work orders, down units, repairs and completed callbacks • Track and maintain field employee vacation requests and PTO • Tracks Job Sight audits • Reviews field employee payroll daily and scrubs for Service Operations Manager • Creates parts requisitions Tracks and receives parts • Performs research and review for Service Manager; which may include but not limited to; running Account History reports, weekly pre-invoicing reports, high profile service account reports, WIP, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls • Creates, assigns and edits preventative maintenance, safety inspection and repair tickets for field employees as needed • Compiles data/information for legal for First Report of Incidents and/or lawsuits (copies of contracts, tickets, and requested data) (assist office manager and/or contract sales admin to compile the required documentation) • Prepares and tracks badging applications • Review and correct open ticket report Then submits to Regional dispatch • Reviews WIP report (weekly) and submits to regional billers • Performs other duties as assigned


Keywords: Excellent Communication skills

Job ID:
109-183458

Location:
Burbank, CA

Job Type:
Full Time, Temp Position

Posted:
6/12/2018

Contact: don.barone@advantageresourcing.com

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Service Operations Coordinator

City, State or Zip Code: Burbank, CA

Position Type: Full Time, Temp Position

Date Posted: 6/12/2018