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Collections Specialist in Shared Services - Lafayette, LA

Our Partner in the Oil and Gas Industry has an immeidatel opening for a credit and collections specialist to report directly to their credit and collections manager.

The Collection Specialist performs daily activities related to handling, processing and collection calls and/or correspondence for customer accounts.

Position requires:

  •  Making daily collection calls and documenting collection follow up activity to reduce delinquency on accounts while minimizing losses.
  • Responsible for monitoring and maintaining assigned accounts while accountable for reducing delinquency for assigned account.
  • Research Invoice Discrepancies and customer disputes.
  •  Monitors outstanding account balances for determination of advancement in the collection process.
  •  Provides clear communication and customer service on collection issues to external customers and internal business partners.
  •  Provides customer service regarding collection issues, resolves client discrepancies and short payments.
  •   Provide assistance for processing invoice releases.
  •   Enlist the efforts of sales and management when necessary to advance the collection process.
  • Must communicate & follow up effectively with sales department regarding customer accounts on a timely basis.
  •  Contact customers whose accounts are past due to negotiate resolution and sends correspondence in accordance with company policies and procedures.
  •  Collects in accordance with all state and federal laws inclusive of Fair Debt Collection Practices Act (FDCPA).
  •   Assist in development and implementation of new procedures and features to enhance the workflow of the department.
  •   Completes special projects and other related duties timely and accurately as assigned by the Credit and Collections Manager.

Keywords: Credit, Collections, Accounts Recievable

Job ID:

Lafayette, LA

Job Type:
Full Time, Temp Position



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Collections Specialist in Shared Services

City, State or Zip Code: Lafayette, LA

Position Type: Full Time, Temp Position

Date Posted: 6/19/2018