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Call Center Representatives - Abilene, TX

Advantage Resourcing is currently seeking high-volume Call Center Representatives for an award-winning financial institution in Abilene!

If you thrive on customer service and building relationships, this is the position for you!

Job Duties & Responsibilities:

As a Call Center Representative, you will be responsible for supporting all products and services in retail and commercial lines of business via inbound and outbound customer service calls concerning bank operations, regulations, transaction processing, electronic services, marketing, promotional activities and other inquiries as required by business objectives. This project is anticipated to last 5 weeks.

Essential duties are as follows:

  • Respond to inbound and perform outbound calls
  • Identify customer needs to suggest appropriate products and services
  • Utilize technology to support and troubleshoot online services
  • Gather information and track customer interactions
  • Actively participate in the Customer Service First sales and service culture

This position requires the candidate be on the phone approximately 90% of scheduled time and poses the ability to adhere to pre-defined activity schedules.

Skills & Requirements:

  • Call center experience is ideal, but not required
  • Bilingual (English & Spanish) capability is preferred, but not required
  • Excellent customer service skills
  • Attention to detail and problem solving skills
  • Strong computer skills. Experience with Google Chrome, Firefox, and Internet Explorer.

All Candidates will be required to complete a Background Check and Drug Screen

Don't wait, these positions will go quickly - APPLY NOW!


Keywords: call center, phones, bilingual, customer service, administrative, clerical,

About Advantage Resourcing

At Advantage Resourcing, our primary objective is to perfectly align the best people with the appropriate jobs. These jobs may be temporary assignments or career positions. We place talented people in a wide variety of jobs working with our client companies in areas such as: engineering, IT, technical, manufacturing, skilled trades, distribution, call centers, clerical, accounting, finance and sales.

Our strength is being able to solve our clients workforce needs by matching people that have the right skills, knowledge and motivation to each opportunity. Advantage Resourcing can help you discover the personal and career success you desire.

The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.

Job ID:
109-185184

Location:
Abilene, TX

Job Type:
Full Time, Temp Position

Posted:
1/19/2019

Contact: ashley.denoma@advantageresourcing.com

Apply for this Position

Call Center Representatives

City, State or Zip Code: Abilene, TX

Position Type: Full Time, Temp Position

Date Posted: 1/19/2019