Customer Service Representative - Dothan, AL
· Answer incoming telephone calls from existing and potential customers.
· Suggestively sell to the customer’s interest level by recommendation.
· Verify existing customer account information, enter orders into the system, check orders thoroughly for accuracy, review orders with customer, submit orders for fulfillment, email or fax order confirmations and follow up on-hold orders by telephone call, fax or email.
· Reflect marketplace information as attained from customers.
· Clear and concise communication skills
· EXCEPTIONAL detail orientation to ensure order submission and fulfillment.
· Develop abilities to suggestively sell to our customers.
· Competent computer, typing and grammar skills.
· Utilization of all comprehensive training sessions and materials.
· Flexibility in attitude while performing tasks in a fast-paced environment .
· Utilization of a available avenues for problem resolution in a calm manner.
· Work as a team member.
Keywords: customer, service, telephone, receptionist, secretary, clerk, office, clerical
Full Time, Temp Position
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Customer Service Representative
City, State or Zip Code: Dothan, AL
Position Type: Full Time, Temp Position
Date Posted: 8/10/2018