Call Center Patient Representative - Alexandria, LA
Call Center Representative needed for a busy office! Will be responsible for taking Medical information from Patients over the telephone when they call in for appointments.
POSITION SUMMARY: The Call Center Patient Service Representative, under general supervision, operates as part of the care team performing a variety of functions such as greeting patients, patient registration, insurance coverage and eligibility verification, scheduling and telephone management.
• Registers new patients and updates existing patient accounts, handling any system red flags as they are encountered in a courteous and professional manner.
• Schedules patient appointments.
• Responds to request from patients, family members, physicians and staff.
• Accesses electronic health records to communicate to clinical staff members and/or physicians through telephone encounters
MINIMUM POSITION REQUIREMENTS
Education: High school diploma or equivalent required Minimum 6 months experience in a customer service position required Graduate of a medical receptionist training program preferred Minimum 6 months experience in a medical facility preferred
Excellent Benefits and great work Enviroment. Medical Background A Must.
call center patient rep
Keywords: medical office, clerical, administrative, call center
Full Time, Temp Position
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Call Center Patient Representative
City, State or Zip Code: Alexandria, LA
Position Type: Full Time, Temp Position
Date Posted: 9/13/2018