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Call Center Patient Representative - Alexandria, LA

Call Center Representative needed for a busy office! Will be responsible for taking Medical information from Patients over the telephone when they call in for appointments.

POSITION SUMMARY: The Call Center Patient Service Representative, under general supervision, operates as part of the care team performing a variety of functions such as greeting patients, patient registration, insurance coverage and eligibility verification, scheduling and telephone management.

Principal Accountabilities

• Registers new patients and updates existing patient accounts, handling any system red flags as they are encountered in a courteous and professional manner.

• Schedules patient appointments.

• Responds to request from patients, family members, physicians and staff.

• Accesses electronic health records to communicate to clinical staff members and/or physicians through telephone encounters 


Education: High school diploma or equivalent required Minimum 6 months experience in a customer service position required Graduate of a medical receptionist training program preferred Minimum 6 months experience in a medical facility preferred

Excellent Benefits and great work Enviroment. Medical Background A Must.

call center patient rep
Keywords: medical office, clerical, administrative, call center

Job ID:

Alexandria, LA

Job Type:
Full Time, Temp Position



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Call Center Patient Representative

City, State or Zip Code: Alexandria, LA

Position Type: Full Time, Temp Position

Date Posted: 9/13/2018