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Customer Service Representative - Los Angeles, CA

Great opportunity to work for an Aerospace manufacturing company, currently seeks Customer Service Representative.

Duties and Responsibilities:

Answers product and service questions; suggesting product and service information. Process customer orders, respond timely to sales inquiries, resolves product or service delivery problems by clarifying the customer’s complaint.  Expediting correction or adjustment for product and service with appropriate following up.  Maintain customer records with updated account information and initiate paperwork to prompt internal action on the customers’ behalf (credits, complaints, etc).  Requires occasional off-site customer visits with growth opportunity in the sales department. Office clerical tasks such as filing, data entry and correspondence for the sales department.  Maintain consistent communication with key customer base.  Write up quotations and submit to engineering, enter purchase orders.  Follow orders from receipt to shipment to insure on-time delivery.  In charge of outbound calls to generate new RFQ and leads through customer lists and web research. Generate status reports for customers and alert them to any delivery or quantity changes.  Provide tracking information and certifications to customers after parts are shipped.  Work with credit department when customer invoices become delinquent, assist in determining credit limits and compliance with corporate credit procedures.  Communicate with purchasing so material is on order to support customer delivery schedules.

Skills: Knowledge of all Microsoft office software. Order entry into legacy computer systems. Basic administrative skills with an emphasis on both verbal and written communication.

Email resume to: norwalk@advantageresourcing.com

At Advantage Resourcing, our primary objective is to perfectly align the best people with the appropriate job whether it is a temporary assignment or career position. We place talented people in a wide variety of jobs with companies across the country in areas such as: manufacturing, distribution & logistics, call centers, hospitality, skilled trades, administrative & clerical, and retail.

We provide associates working on temporary assignments with the opportunity to develop their careers through skills testing and training. Additionally, associates can earn benefits such as health insurance and 401(k).

Whether you are trying to discover your work interests, find your first job, or take the next step in your career, Advantage Resourcing can help you discover the personal and career success you desire.

Advantage Resourcing offers a competitive compensation package as well as a comprehensive benefits package and 401(k) plan.

Advantage Resourcing is an equal opportunity employer.

 


Keywords: Customer Service, Customer Service Representative, Customer Service, Account Manager

Job ID:
109-188928

Location:
Los Angeles, CA

Job Type:
Full Time, Temp Position

Posted:
10/16/2018

Contact: laura.sandoval@advantageresourcing.com

Apply for this Position

Customer Service Representative

City, State or Zip Code: Los Angeles, CA

Position Type: Full Time, Temp Position

Date Posted: 10/16/2018