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DPO Production Supervisor - Manchester, CT

DPO PRODUCTION SUPERVISOR – Join a growing & dynamic company. 2 Needed (1-1st and 1-2nd)

Position Summary: Under the direction of the DPO Production Manager, the Production Supervisor is responsible for supporting the Production Manager in reviewing and evaluating the day-to-day project/operational goals specifically focused on people and process.

The role will include utilizing analytical and diagnostic information as it relates to prepping, scanning, and indexing workflow for document imaging operations to deliver daily and weekly financial targets. Primary


• Quality assurance and compliance for all DPO processes

• Process supervisor for all document prep, scanning, and data entry activities

• Critically analyze performance of process to prioritize improvement opportunities • Provide recommendations and execution plans for improvement efforts

• Evaluate, oversee and ensure that DPO people and process can deliver to daily/weekly and longer term production quotas and income targets

• Ensure that process and training documentation is available for new staff.

 • Maintain Documents and certify all procedures for DPO

• Support the daily functions for preparing and processing documents for imaging including scanning, indexing, and auditing documents for accuracy.

• With the Production Manager, determine structured operational methods to ensure customer expectations are met and deliverables are fulfilled

• Maintain a pipeline of improvement opportunities and implement improvements with the direction of leadership

 Skills & Abilities:

• High School Diploma

• 3+ years of supervisor experience within operational environment

• Knowledge of MS office suite, image conversion equipment and processes

• Experience with supervising hourly workers

• Proven ability to introduce process improvement

• Ability to work in a fast-paced, deadline-driven environment • Experience in high-volume scanning, imaging and data entry Critical Measures:

• Income per FTE • SLA attainment


Keywords: Supervisor, MSOffice, Data, Management, Scanning, Data Entry, Operations

Job ID:

Manchester, CT

Job Type:
Full Time, Career Position



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DPO Production Supervisor

City, State or Zip Code: Manchester, CT

Position Type: Full Time, Career Position

Date Posted: 12/27/2018