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Collections Agent - Shreveport, LA


Collections Agent

We are currently looking for a Collections Agent to work in a busy office, making calls to solicit payment, and helping customers get their accounts caught up. Reliability is key in this position and well as persistence!

Collections Agent Tasks:

  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.

Collections Agent Requirements:

  • 2 – 3 years experience in a similar field
  • Ability to pass all pre-screening including drug testing and background checks
  • Responsibility and Reliability are key
  • Data-entry and computer skills are a must




Keywords: clerical, collections, accounting, calling, phones, collections agent, office

Job ID:

Shreveport, LA

Job Type:
Full Time, Temp Position



Apply for this Position

Collections Agent

City, State or Zip Code: Shreveport, LA

Position Type: Full Time, Temp Position

Date Posted: 4/18/2019