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Job Title:

Customer Service/ Order Processing Specialist - Irvine, CA

Job Description:

Position

Customer Service/ Order Processing Specialist

Summary

A global machinery manufacturing company based in Irvine, CA is looking for a full-time experienced Customer Service Representative.

Applicant should be organized, computer savvy, detail oriented and good at multi-tasking.

Ideal for a personable and friendly person who can provide excellent customer service and serve as primary source of information to our customers.

This is a great opportunity to join a stable global company.

Essential Duties (Not Official: Please ask the interviewer for more details)

Take calls and emails from customers and help with inquiries or direct calls to satisfy requests.

Provide information regarding products, make quotes, ensure the delivery time.

Address customers in a friendly, accommodating, and respectful manner that creates good will.

Perform order entry through Microsoft GP to enter the sales orders, track order statuses, and fulfill the orders.

Working Hours

8 hours with 30min unpaid meal break

(ex. 6am-2:30pm, 7am-3:30pm, 8am-4:30pm etc.)

Working Location

Irvine, CA

Qualification

·        Minimum of 5 years call center, customer service and/or telemarketing experience.

·        Minimum 5 year working with computers and data entry.

·        Language/diction.

·        Listening. Probing. Writing.

·        Excellent Inter-Personal/Customer Service skills.

·        Sales Skills.

·        Congenial/pleasant personality.

·        Ability to work well under pressure.

·        Proficiency in basic data entries with Microsoft Excel (test may be given).

Job ID:
323862

Dept ID:
124

Location:
Irvine, CA
United States of America

Industry:
Sales & Marketing / Sales

Job Type:
Direct Hire Position
Folder Group ID
222

Posted Date:5/1/2018

Domain:arna

Contact: Risa.Mitsuhashi@advantageresourcing.com

Apply for this Position

Job Title: Customer Service/ Order Processing Specialist

Location: Irvine, CA

Job Type: Direct Hire Position

Reference ID: 323862

Posted Date: 5/1/2018

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