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Job Title:

Account Coordinator - New York, NY

Job Description:

Account Coordinator 

We are currently seeking an Account Coordinator for a 5-month contractual opportunity with our client in New York, NY. The qualified candidate will partner with client’s Billing and Collections team to drive increased customer service across agency. 

Additional Responsibilities

  • Remove obstacles and ensure on-time payment of monthly invoices.
  • Resolve invoices with missing or incomplete data, Locating / identifying missing invoices.
  • Train OpCos on Document Center and driving to 100% awareness and adoption.
  • Partner with Agency Leads to ensure proper communication to respective stakeholders around deadlines, payment requirements and payment priorities.
  • Ensure monthly collections calls with A/P teams and Collectors are scheduled and also support our collectors and next steps on these calls
  • Aggregate additional account intelligence from Agency Leads to inform/escalate to Collections leadership
  • Ensure external contacts are accurate (up-to-date) in each months master contact spreadsheet.
  • Review external suspension communications prior to release ensuring they are clear, concise, and actionable.
  • Develop and lead all internal sales communication (agency and sales team) to ensure proactive and consistent updates on overdue accounts.
  • Review targeted suspension communications to Sales Teams prior to release ensuring they are clear, concise, and actionable. 

Required Skills:

  • BA/BS Degree Required (in any field)
  • Minimum of two years' of experience in the account coordination in bill collection industry or in similar field.
  • Strong communication and interpersonal skills.
  • Comfortable using Google spreadsheets/ Excel.
  • Ability to strategically think and analyze the needs of clients.
  • Excellent written and verbal communication, organizational and analytical skills.
  • Experience in advertising sales, media operations or finance preferred
  • Proven excellence in customer service

Job ID:

Dept ID:

New York, NY
United States of America

Online / Full App

Job Type:
Temp Position
Folder Group ID

Posted Date:5/1/2018



Apply for this Position

Job Title: Account Coordinator

Location: New York, NY

Job Type: Temp Position

Reference ID: 323900

Posted Date: 5/1/2018

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