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Job Title:

Concierge / Facilities Administrator - Raleigh, NC

Job Description:

Title:  Concierge / Facilities Administrator
Duration: 9 Months with possible extension
Location: Raleigh, NC

This role is intended to understand the employee perspective, act as the eyes and ears for management and HR teams, and develop execution plans to address the employee state with the ultimate goal of driving employee engagement, morale, and build culture. This role represents the first experience anyone has when coming into a site. They are responsible for ensuring employees concerns and feedback is heard and relayed to the appropriate sources. This role is also responsible for caring for the day-to-day Facilities operations of the specified facility to ensure consistent and excellent services are being delivered for our people and space. This role is also to plan and execute on employee events, while keeping the entire team in mind. This role is expected to partner with their global peers regularly to share experiences, and brainstorm on new ideas to ensure consistency of culture and site look and feel.

This senior position will provide full-time support for the office and acts as a Team Lead in the following areas: 
Employee Event Planning and Implementation - 40% of your time will be spent on planning and executing employee events. This may include Tuesday Tech Talks, after hours events with outside tech community at the office, beer bashes, All-Hands meetings, and employee holiday celebrations. This also includes New Hire preparation. 

Employee Engagement - 20% of your time spent will be spend on proactive employee engagement and the correlating impact on client culture (i.e. employee focus groups, surveys, etc). Lead focus groups to encourage feedback from employees on improving their work environment and implementing change to increase energy and employee involvement 

Facilities Services - 30% of time will be spent on day-to-day facilities operations with a focus on working with vendors service levels and communicating with building management. Includes food service vendors, janitorial, etc. 

Front Desk Services - 10% of your time will be spend acting as the first face of the company within a receptionist role. This includes greeting and signing in guests, preparation for traveling employees, scheduling conference rooms, etc 

Training - This role is responsible for training entry-level members of the team and ensure they understand and portray values and culture 

Global Outreach - this role is responsible for collaboration with your global team members in Real Estate & Facilities 

Required Skills: 

  • Must have excellent communication and organizational skills, both verbal and written 
  • Excellent Customer Service skills 
  • Strong sense of responsibility 
  • Independent worker 
  • Working knowledge of Google Mail and Applications 

Education Preferred: 
3-6 Years of Experience, 2-Year College Degree Minimum 

Job ID:

Dept ID:

Raleigh, NC
United States of America

Online / Full App

Job Type:
Temp Position
Folder Group ID

Posted Date:5/18/2018



Apply for this Position

Job Title: Concierge / Facilities Administrator

Location: Raleigh, NC

Job Type: Temp Position

Reference ID: 324760

Posted Date: 5/18/2018

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