Computer Operator - DFW Airport, TX
Our client a print and digital marketing company with a start up feel and culture is seeking a computer operator to join their winning team. With the increasing transition to digital, mobile and online search, they provide local businesses a host of marketing solutions to drive customers to client sites.
Job /Key Responsibilities
30% Monitor all system functions to ensure maximum system availability as described by Service Level Agreements 24 x 7 x 365 days a year. Monitor all batch activities for job failures or batch stalls ensuring proper completion of batch within established batch completion goals.
25% Properly track all incidents through RemedyForce and through established procedures Including turnover to other shifts and reporting of incidents. Follow documented procedures to resolve known issues and escalate issues in order to resolve incidents and restore services to production levels.
25% Identify any non-compliance and implement a remedied plan of correction. Consistently look for opportunities to improve the level of service provided to our customers through improved processes in Console Operations.
10% Management of critical backup information for offsite data security storage.
Tape management within the Data Center for daily offsite storage and receiving of tapes from offsite storage.
Maintains tape library by filling and pulling tapes to enable data processing to reuse media store data for daily processing.
10% Provide help desk support as needed during off-hours and over-flow periods
Knowledge Skills and Abilities
Ability to use all Microsoft products
Required to work in shifts to ensure coverage in the data center, 24x7x365
Excellent communication skills
Ability to multi-task during in a very busy environment
A working knowledge of
• UNIX operating systems
• IP Monitor
• Catch Point
• Jira Ticketing Systems
Take direction from Senior & Lead Operators
Must be a Self Starter
DFW Airport, TX
United States of America
Online / Full App
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Job Title: Computer Operator
Location: DFW Airport, TX
Job Type: Temp Position
Reference ID: 324861
Posted Date: 5/10/2018