Windows/Wintel Systems Administrator II - Irving, TX
12+ Month Contract. Must be flexible to work Sunday-Thursday or Tuesday-Saturday.
Wintel Operations Level 2 Server SA team provides 24/7/365 support of the distributed Windows server environment. Each SA supports hardware and operating system for multiple application environments leveraging HP, Dell and Virtual servers.
Level 2 Wintel support is provided to critical infrastructure servers such as Exchange, LYNC, SharePoint, NICE Voice infrastructure, Aspect Dialers, SCOM, EPO, Contact Center, Citrix, PKI, DLP/Vontu, Lotus Notes, Avaya Modular Messaging, Cybertech, Shared SQL, NAS AV Scanners and SAN monitoring.
• 5 years of demonstrated work history with strong understanding and hands-on experience of technical support of a complex and distributed production server environment is an essential.
• 5 years of demonstrated work history with of provision of server and general support in highly regulated and controlled environment such as financial services, legal or pharmaceutical industries is preferred.
• 5 years of demonstrated work history with of server support in a large / enterprise class organization is preferred.
• 5 years of demonstrated work history with preferably in financial services a clear understanding of risk and impact of actions along with sound knowledge of configuration and change management processes is required.
• Performing recurring, repeatable and standardized operational tasks and remedial changes across supported technologies for incidents and service requests
• Performing requests to deploy projects with standard operating procedures
• Manage access requests on supported devices
• Resolve ticketed alerts assigned to our ServiceNow queue
• Performing software and patch deployment tasks
• Disaster recovery preparation and clean-up: Preparation and clean-up work for teams executing disaster-recovery drills
• Data recovery including Netbackup file restores and Active Directory object restores
• Escalation of issues to service-specific L3 subject matter expert (SME) teams when necessary
United States of America
Information Technology / IT - Systems
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Job Title: Windows/Wintel Systems Administrator II
Location: Irving, TX
Job Type: Temp Position
Reference ID: 325298
Posted Date: 5/15/2018