Field Service Technician (Injection Molding) - , GA
Title: Field Service Technician (Injection Molding)
Reports to: Service Manager
Working Hours: 8am-5pm (Overtime and Business Trips)
Visit Customer to start-up, inspect and repair the company’s injection molding machine, identify and rectify the cause of errors or other problems or defects. Duties may involve pipe fitting; insulating; welding; repairing electrical or mechanical equipment; installing, aligning, and balancing the injection molding machine.
Essential job functions
Start-up the new injection molding machine and educate the customer for its operation.
Assist customers over the phone with technical matters to solve the machine problem
Repair or replace defective machine parts using hand tools and power tools, and reassemble machine.
Perform routine preventive maintenance to ensure that machines continue to run smoothly, operate efficiently, and the physical condition of machine does not deteriorate.
Inspect the machine and perform other maintenance actions, following checklists.
Use tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices.
Assemble, install and/or repair wiring, electrical and electronic components, pipe systems and plumbing, machinery, and equipment.
Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, and parts catalogs as necessary.
Inspect, operate, and test machinery and equipment in order to diagnose machine malfunctions.
Record maintenance and repair work performed on each designated form, and the costs of the work, and report to the manager.
Dismantle devices to gain access to and remove defective parts, using hoists, cranes, hand tools, and power tools.
Communicate with clients or peers by telephone, in written form, e-mail, or in person.
Making the best solution, decisions and solving problems for the customer
Operating vehicles, mechanized devices, or equipment
Experience and minimum qualification
Knowledge of machines and tools, including designing, usage, repair, and maintenance of machines and tools. Skilled in customer and personal service; Active listening; Equipment selection; Installation; Instructing clients on how to make periodical checks; Time Management; Troubleshooting; Critical Thinking; Equipment maintenance; Establishing and maintaining interpersonal relationships.
A minimum of 3 years of relevant work-related skill, knowledge, and experience required.
Required a good driving record and must have safety oriented manner in driving and performance.
$20/h-$25/h (DOE) + Total Reward Program
Company Car, average $6,000/year per diem, health and PTO benefit and 401K with matching
Typically travel overnight to client sites by air, car, etc. Work hours and days vary depending on the needs of clients. Unstructured work, frequently required to make judgment and decision about the direction of the repair. (Travel: 80-90%)
United States of America
Engineering / Engineering
Direct Hire Position
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Job Title: Field Service Technician (Injection Molding)
Location: , GA
Job Type: Direct Hire Position
Reference ID: 326586
Posted Date: 5/25/2018