Language Language

English English español español

E Recruit E Recruit


   Back to Results

Job Title:

Network Repair Specialist - Saint Paul, MN

Job Description:

One of the world’s largest communication companies, our client has an opening for a. Imagine everything that you could learn to advance your career while working at a global communication and IT services company focused on connecting people to the power of the digital world. This position seeks talented candidates who will put the customer at the center of everything they do. Inquire about this opportunity and you could end up on a diverse and inclusive team where you’ll not only be valued but feel inspired to give your all to get the job done.

In person Interviews for candidates able to commit to a 10pm to 830am 4 x 10 shift Wednesday through Saturday Schedule. Will work first two weeks of training 8:30am to 5:00pm

Description: IPTAC National Network Repair

Operations Technician 1 responsibilities include monitoring and responding to alarms reported by the network monitoring system or directly by customers. Perform circuit and restoration, recognize and analyze potential jeopardy conditions in the network and notify management with risk potential and impact assessments of our customers. Troubleshooting of circuits 64k and under, T1, DS3, VPN and Ethernet including performing physical testing, circuit utilization, ping testing and trace routes based of trouble reported. The candidate must be able to effectively communicate with telecom providers, vendors, customers, and other entities within our company to drive the reported trouble to resolution. The ability to multitask and work as a cohesive team is a must along with excellent customer communication skills over the phone, SMS texting, e-mail and NTM trouble ticketing log notes.
The candidate must have the flexibility to work in a 7/24 call center environment which includes weekends, holidays, evening and overnight shifts. All office and company policies are expected to be followed.
Strong working knowledge and experience troubleshooting Metro Ethernet and TDM/MPLS communications layer 1 and 2 topologies such as DS0, T1, DS3, Ethernet, and ELAN-Eline services. Technical knowledge and experience on contemporary IP routing technologies IPv4, IPv6, MPLS, TCP/IP, BGP, QoS, VPN.

Minimum Requirements:
Minimum of 2+ years experience working in a call center environment working directly with customers.
The ability to multitask, communicate effectively and work as a team in a fast-paced environment.
Demonstrated ability to make sound decisions and logical thinking when under pressure.
Able to work weekends, holidays, evenings and overnights.
High school or GED diploma.
Valid drivers license or ability to report to work.
Preferred Requirements:
Cisco, Juniper, ALU certifications such as CCNA, JNCIA, or NRS 1.
Comp TIA Network + certification.
Previous experience with broadband and/or narrowband circuit maintenance, testing and restoration, in a call center environment.
Previous experience with routers, IP protocols, configurations, interfaces is strongly preferred.
A 2 year associates degree in telecommunications, networking, computer systems or IT help desk support.

Job ID:
332351

Dept ID:
10600

Location:
Saint Paul, MN
United States of America

Industry:
Online / Full App

Job Type:
Temp Position
Folder Group ID
258

Posted Date:7/19/2018

Domain:arna

Apply for this Position

Job Title: Network Repair Specialist

Location: Saint Paul, MN

Job Type: Temp Position

Reference ID: 332351

Posted Date: 7/19/2018

Thank you for your interest in Advantage Resourcing. You have responded that you are not 18 years of age or older. It is Advantage Resourcings policy to hire individuals who are 18 years of age or older. We invite you to reapply when you meet this requirement. If you have questions or concerns about this policy please email recruiting@advantageresourcing.com

Thank you for your interest in Advantage Resourcing. You have responded that you are not authorized to work in the US. Advantage Resourcing adheres to Department of Homeland Security regulations regarding employment of individuals authorized to work in the US. Should you require sponsorship or have questions about these regulations, please contact recruiting@advantageresourcing.com


Please Choose One:
Valid Resume Formats: (.doc .docx .pdf .rtf .txt only)

 

No Resume?

Please enter the following fields in the absence of a Resume

Invitation to Self-Identify

Advantage Resourcing is committed to equality of opportunity for all staff and job applicants. We acknowledge the unique contribution that all individuals can make and we aim to create a working environment in which all individuals are able to make use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. This form is intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity.

The information on this form will be used for monitoring purposes only and will not be used in any decision affecting you. The information you provide will remain anonymous and will be stored separate to any job application. You are not obliged to answer any of these questions but the more information you supply, the more effective our monitoring will be. All information supplied will be treated anonymously.


Voluntary Self-Identification of Disability
Form CC-305 - OMB Control Number 1250-0005
Expires 1/31/2020

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities.i To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way

If you already work for us, your answer will not be used against you in any way. Because a person maybecome disabled at any time, we are required to ask all of our employees to update their information every fiveyears. You may voluntarily self-identify as having a disability on this form without fear of any punishmentbecause you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

Blindness , Autism , Bipolar disorder , Post-traumatic stress disorder (PTSD) , Deafness , Cerebral palsy, Major depression , Obsessive compulsive disorder , Cancer , HIV/AIDS , Multiple sclerosis (MS) , Impairments requiring the use of a wheelchair , Diabetes , Schizophrenia , Muscular dystrophy , Epilepsy , Missing limbs or partially missing limbs , Intellectual disability (previously called mental retardation)

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Submit Application