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Job Title:

Printer Fleet Support - Reno, NV

Job Description:

Job Title: Printer Fleet Support (DocuCare Associate)
Location: Reno, NV 89503
Rate: $13.94/hr
Contract: 12 months
Hours: M-F, 8am - 5pm

The Printer Support Associate is a 1st responder to customers "multi-function" print machine issues.
Manager is looking for someone with an understanding of Copiers/Printers, Strong PC Skills and Networking knowledge, exceptional customer communication skills and able to work proactively by themselves. Driving to multiple sites is required. Mileage reimbursement.

Main Responsibilities:

  • Serve as the primary customer contact for equipment support and service
  • Provide printer care and maintenance of client's printer fleet
  • Change Consumables
  • Monitor units using software
  • Inventory Management of Supplies and Equipment
  • Perform configuration of devices.
  • Perform basic equipment problem diagnosis.
  • Replace operator accessible parts and consumables.
  • Maintain appropriate supply inventory.
  • Collect and submit meter reads.
  • Provide on-going end user training on equipment
  • Point of contact for equipment removal and delivery
  • Perform Data Entry for activity and asset tracking

Skills, Knowledge and Abilities:

  • Basic Equipment problem solving and diagnosis per training
  • PC skills
  • Microsoft Office
  • Strong Communication and Customer Service skills
  • Ability to manage multiple tasks
  • Perform duties with minimal supervision

Education Requirements:

  • Minimum: High School diploma or equivalent

Physical Requirements:

  • Lifting and moving up to 50 pounds.
  • Frequent walking between buildings.
  • Bending and crouching close to the ground to remove paper jams in the lower trays.

Other Requirements:

  • Car is required to visit multiple sites. Mileage reimbursement.

Job ID:

Dept ID:

Reno, NV
United States of America

Online / Full App

Job Type:
Temp Position
Folder Group ID

Posted Date:8/6/2018


Apply for this Position

Job Title: Printer Fleet Support

Location: Reno, NV

Job Type: Temp Position

Reference ID: 334369

Posted Date: 8/6/2018

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