Assistant Manager - Wireless Retail Store - Plano, TX
Assistant Manager - Wireless Retail Store
One of the fastest growing Verizon Wireless Authorized Retailers today is hiring for full time Assistant Manager at their store locations.
The Store Manager is responsible for supervising a team of Sales Associates which includes setting and maintaining schedules, monitoring and coaching performance, recruiting and training proactively, recommending disciplinary action as required, managing inventory and assets, and professionally interacting with carrier partners and our client's management and staff. The Store Manager will also be responsible for meeting individual sales goals for this single carrier store.
Essential Duties (Not Official: Please ask the interviewer for more details)
Supervise a team of sales associates.
Approach customers to sell wireless services and accessories.
Set and maintain work schedules to meet budgeted hours.
Monitor and coach performance; recommend disciplinary action as required.
Proactively recruit and train new employees
Manage inventory and assets
Professionally and enthusiastically introduce wireless carriers' services and products to store customers.
Effectively evaluate customers' potential needs for wireless services and products and make appropriate recommendations.
Demonstrate a strong understanding and enthusiasm of wireless carriers' products and services while promoting and selling wireless products and services to customers.
Maintain a high level of understanding of carriers' products and pricing models, as well as the carrier's competitive advantages.
Assure proper appearance and functionality of POP displays and electronic equipment
Consistently meet and exceed sales goals within the guidelines established
Report daily on the number of customer contacts, closes sales and other metrics as required
Adhere to dress codes and have a professional appearance at all times
Report store issues, challenges or successes in a timely manner
Participate in required training, conference calls or other related events as instructed
Strive to deliver a superior experience to the customer every day
Maintain an upbeat, can-do attitude
Develop positive relationships with store personnel and management
Maintain the high standards
Complete all required trainings and stay informed about the products and services we offer
Create lasting one-on-one relationships with your customers to ensure their satisfaction and return to the store
Contribute to being part of a winning team
40 hour-per-week shift from 9:30am – 8:30pm
Available Working Location
Fort Worth, TX
Previous wireless retail/customer service experience