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Job Title:

HR Customer Service Representative - Tulsa, OK

Job Description:

Title: HR Customer Service Rep
Pay Rate: $14.00/hr - $16.50
Contract: 4 months (potential to extend)
Hours: M-F, Dayshift


The position is accountable for Tier 1 (first response) call center support and data administration of HR programs (e.g. service awards, benefits, compensation, etc.). 


  • Timely and accurate response to employee inquiries Tier 1 call center support for employee inquiries.
  • Encourage and facilitate self-service model.
  • Escalation of inquiries to appropriate subject matter expert.
  • Reflecting/modeling our core values and beliefs.
  • Maintaining up to date knowledge that supports routine response to payroll, benefits and other HR program/policy questions.
  • Processing of basic transactional HRIS activities, including data input and monitoring/auditing of data and providing assistance to HRIS Analysts.
  • Maintaining process documentation and desk procedures.


  • Associates degree in Business or related field preferred.
  • 1+ years of experience in HR systems or related area.
  • Call center experience or customer service preferred
  • PeopleSoft experience preferred
  • 1-2 years customer service experience

Key experience/skills manager is looking for:

  • Prior customer service experience.
  • Must be able to multi-task and juggle multiple things at once.
  • One minute could be on the phones and the other in the file rooms.
  • Being a go getter and take on whatever tasks are given is preferred.
  • Must be able to work in a team setting. This team works well together and helps each other when needed.
  • This position is focused on taking calls in the HR Payroll service center and will be helping during the Workday golive. Any Workday experience or PeopleSoft experience is considered a big plus.
  • Payroll and overall HR experience is considered a plus.

Job ID:

Dept ID:

Tulsa, OK
United States of America

Online / Full App

Job Type:
Temp Position
Folder Group ID

Posted Date:8/24/2018



Apply for this Position

Job Title: HR Customer Service Representative

Location: Tulsa, OK

Job Type: Temp Position

Reference ID: 336847

Posted Date: 8/24/2018

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