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Job Title:

Business Analyst - Fraud Tools - San Francisco, CA

Job Description:

Business Analyst / Fraud Tools Specialist  will perform in depth analysis from a tools perspective on financial fraud cases related to malware and Account Take Over (ATO). Primary focus will be Web Threat Detection (WTD, aka Silvertail) to evaluate data to determine patterns and rules that can be used for malware, ATO fraud and behavior anomalies. The analyst will also provide recommendations for rules used by other tools to help with these indicators. We need an evaluation to determine the long term approach for WTD and the sustainability of rule development within the Fraud team. The recommendations in this evaluation would be used to enhance the business requirements for the portal/mobile direct feed. In addition, the analyst will also evaluate other currently deployed fraud tools to identify areas for increase value / optimization. This is a hybrid role between product manager, fraud investigator, fraud strategist, and business analyst.

• Perform analysis on fraudulent case activity and determine patterns/behavior anomalies
• Evaluate using all fraud tools and user data available with fraudulent case
• Evaluate session data to determine behavior anomalies
• Identify opportunities and/or create new rules that can be used to detect fraud such as malware, ATO, BEC, session etc.
• Evaluate areas of opportunity within all fraud tools and recommend enhancements needed to better detect fraud and improve fraud strategy related to those tools
• Partner with fraud team to analyze mobile and portal data used in fraud detection

• Previous fraud / fraud strategy related experience (understanding of financial fraud, how to think like a fraudster, common characteristics of financial fraud / malware / Business Email Compromise (BEC), social engineering, etc.
• Post Mortem Fraud Analysis experience a strong plus
• Knowledge / understanding of financial malware characteristics a strong plus
• Knowledge of anti-fraud tools such as Trusteer Pinpoint, Tealeaf, InAuth, and RSA Web Threat Detection (WTD) a strong plus
• Performed clickstream analysis including rule development for behavior analytics applications
• Performed analysis and rule development for fraud detection and prevention solutions
• Knowledge of customer authentication tools (i.e. logging into a site/account, out of band authentication (OOBA)
• Developed fraud detection methods/strategies for mobile fraud, browser fraud and session/behavior anomalies
• Skill set includes use of SQL Developer and SAS

Job ID:

Dept ID:

San Francisco, CA
United States of America

Online / Full App

Job Type:
Temp Position
Folder Group ID

Posted Date:9/5/2018


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Job Title: Business Analyst - Fraud Tools

Location: San Francisco, CA

Job Type: Temp Position

Reference ID: 338109

Posted Date: 9/5/2018

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