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Job Title:

Business Analyst - Hopkinton, MA

Job Description:

Business Analyst

Hopkinton, MA  01748-2206

6 Months

Onsite. Monday 9-5 pm EST

 

Description:

Provides cost effective business systems and applications analysis in support of the development and implementation of business applications. Includes evaluation, analysis, documentation of requirements, translation into proper system requirement specifications and configuration. Formulates and defines systems scope and objectives based on both end-user needs and a thorough understanding of business systems, applications and industry requirements. Operates as a liaison between technical personnel and the appropriate end-user department. Evaluates and translates end user needs and problems to technical associates and/or vendors where appropriate. Understands the business implications of technical solutions, and assists in defining and documenting the technology solutions to support any future business needs. Teaches end users new technology and enhancements using all appropriate communication tools as well as providing support for existing system. The Business Systems Analyst will possess a unique blend of technical, business, and people skills, have the ability to effectively prioritize work assignments, work in a team environment and will possess excellent problem solving skills.

 

Principal responsibilities include:

  • Supports day-to-day business operations functions, business applications and supporting technologies
  • Provides end user support for a specific application while learning about the application and customer
  • Assists in application implementations and assists in testing low complexity end user processes using defined guidelines
  • Updates existing tables and verifies the accuracy
  • Collects data and runs basic reports in response to client inquiries as directed by more senior associates
  • Interacts with clients, both internal and external, to supply basic information
  • May assist in training end users and create end-user documentation for low complexity functionality
  • Analyzes business and user needs, documenting requirements, with the guidance of a senior associate
  • Documents business rules/functional requirements to support system enhancements with the guidance of a senior associate
  • Logs and tracks basic problems / work tickets with external product vendors or support organizations
  • Meet with stakeholders - understand their priority and requirements; Document those requirements 
  • Training- document timelines, document training materials for new IT rollout- and be able to deliver those materials in an informal training session
  • Might be called to analyze data - employee satisfaction scores; IT Help Desk Ticket data
  • Run sub deliverables of a given program; Ownership of portion of that program
  • Experience with ServiceNow is a plus, but not a requirement
  • Interface with internal sister team - IT team for services delivered/with through IT

 

Job ID:
338143

Dept ID:
10591

Location:
Hopkinton, MA
United States of America

Industry:
Online / Full App

Job Type:
Temp Position
Folder Group ID
258

Posted Date:9/6/2018

Domain:arna

Contact: kris.slaughter@advantageresourcing.com

Apply for this Position

Job Title: Business Analyst

Location: Hopkinton, MA

Job Type: Temp Position

Reference ID: 338143

Posted Date: 9/6/2018

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