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Job Title:

Telecommunications Engineer - Wake Forest, NC

Job Description:

One of the world’s largest communication companies, our client has an opening for a telecommunications engineer to work onsite in Wake Forest, NC.  While this is a 12+ month contract position it has the potential to extend to 24 months

 The shift for this position will be Friday, Saturday, and Sunday 7:00 a.m. - 8:20 p.m

 Job Functions:

• Act as technical leader for the network operations center team and as a SME (Subject Matter Expert) on network and customer related issues

• Track major service outages and other service affecting activities. Advise inter-department groups of occurrences and ensure progress towards resolution. Perform case management function on outages as required.

• Analyze current network support processes and update as needed and/or refer priority issues to management.

• Special projects and other duties as assigned.

• Ability to work any shift in a 24x7 environment.

The shift for this position will probably be Friday, Saturday, and Sunday 7:00 a.m. - 8:20 p.m

 

Job Requirements:

• Associates degree in Information Technology, Communications Networking and/or Electronics or related field or the equivalent in training and experience.

• Minimum 6 years of experience in Network Equipment Maintenance or Support, or the equivalent in training, experience and education.

• Minimum of 3 years of experience required in specific network equipment maintenance.

• Excellent verbal and written communications skills required.

• Willingness to attend Vendor-Specific product training as required.

 

Preferred Qualifications:

• Bachelor's Degree in Information Technology, Communications Networking or related field.

• Strong customer service orientation.

• Vendor certifications (Cisco CCNA, CCNP, Meraki, Juniper, etc.)

• Experience in Data Troubleshooting as a SME (Subject Matter Expert).

• Advanced knowledge of SolarWinds.

• Experience with Cisco, ADTRAN, Meraki, or Juniper devices.

• Experience training employees in a classroom environment.

• Experience with technical document writing.

• Experience with use of Microsoft Office Excel & Word.

• ITIL 2011 certification

Job ID:
338335

Dept ID:
10600

Location:
Wake Forest, NC
United States of America

Industry:
Online / Full App

Job Type:
Temp Position
Folder Group ID
258

Posted Date:9/7/2018

Domain:arna

Contact: jason.ollie@advantageresourcing.com

Apply for this Position

Job Title: Telecommunications Engineer

Location: Wake Forest, NC

Job Type: Temp Position

Reference ID: 338335

Posted Date: 9/7/2018

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