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Job Title:

Japanese bilingual Customer Service Representative - Irvine, CA

Job Description:

Position
Japanese bilingual Customer Service Representative

Summary
A well-received insurance broker in the market for 10+ years is looking for a Japanese bilingual Customer Service Representative.
This position will not require any outside sales activities.
You will be responding to inquiries via phone and emails and performing administrative procedures from the office.

Essential Duties (Not Official: Please ask the interviewer for more details)
Work with new and existing corporate clients via phone and emails to answer inquiries and questions about their insurance coverage or policies. (Mainly Japanese)
Perform administrative procedures to ensure the new insurance card is issued and policy upgrade and cancellation are processed as they requested. (Mainly Japanese)
Serve as a conduit of information and inform them of concerns or issues with a client's policy or changing needs. (Mainly Japanese)
Communicate with the insurance companies to provide the information needed and process the actual policies to be active. (English)
Gather information about new prospective clients to help identify their insurance needs and options.


Working Hours
8:00am-5pm (Non-Exempt)/ No overtime


Working Location
Irvine, CA

Salary
$15/h (for those who are not experienced in the industry)
$18/h (Once you passed the license test) 

Benefit
Health Insurance, Dental Insurance (employee - 100% covered)
401K


Qualification
Japanese/ English Bilingual (Reading/Writing in Japanese*) 
*Japanese level must be fluent to communicate with the client companies’ Japanese expatriates.
Willing to obtain the insurance broker license (the company will cover the cost of the school and exam. You will be attending the classes at a college during the working hours)
Good communication skill
Responsible personality


Job ID:
339164

Dept ID:
124

Location:
Irvine, CA
United States of America

Industry:
Japanese / Japanese

Job Type:
Direct Hire Position
Folder Group ID
636

Posted Date:9/13/2018

Domain:arna

Contact: Risa.Mitsuhashi@advantageresourcing.com

Apply for this Position

Job Title: Japanese bilingual Customer Service Representative

Location: Irvine, CA

Job Type: Direct Hire Position

Reference ID: 339164

Posted Date: 9/13/2018

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