Customer Service Coordinator - Corning, NY
One of the world’s leaders in materials science, our client has an opening for a Customer Service Coordinator to work onsite in Corning, NY through 4/19/2019. Imagine everything that you could learn to advance your career while working at a company with a 166–year track record of creating life-changing inventions. This position seeks talented candidates who will put the customer at the center of everything they do. Inquire about this opportunity and you could end up on a diverse and inclusive team where you’ll not only be valued but feel inspired to give your all to get the job done.Provides order management support to business customers (order entry, logistics etc) and support metrics. Delivers professional, first line inter-face for customer correspondence including providing conflict resolution. Maintains records of customer profiles and prepares status reports. Position acts as a liaison between customer and business. Thoroughly and accurately follows detailed standard procedures and performs duties within prescribed time frames.
Strong attention to detail, experienced at building relationships and working across many different areas. Able to effectively manage multiple activities in a fast-paced environment. Gathers information independently using established and well-defined procedures to problem solve, make decisions, and prioritize. Demonstrates strong excel skills (pivot table knowledge a plus). Consistently completes tasks with a high level of accuracy.
PeopleSoft 8.0 supply chain (order entry, billing, shipping) or equivalent system, experience working with customers and freight forwarders.
Desired/Required Soft Skills:
Team player, clear and concise communications skills, patience, ability to remain calm in stressful situations, attentiveness and has a positive attitude.
Preference will be given to candidates with:
* 1+ year experience B2B
* Outstanding Excel skills
Minimum HS/GED required
Manager Must Haves:
- Customer oriented B2B (Not retail)
- Strong communication skills
- Experience processing orders from receipt to delivery
- Ability to multitask successfully
- Acquaintance with some level of PeopleSoft
- Dependable and Punctual
United States of America
Online / Full App
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Job Title: Customer Service Coordinator
Location: Corning, NY
Job Type: Temp Position
Reference ID: 341647
Posted Date: 10/2/2018