Language Language

English English español español

E Recruit E Recruit


   Back to Results

Job Title:

Desktop Support Technician - Jackson, MI

Job Description:

Workstation Support Technician 

The Workstation support technician will need to perform various functions in providing effective support to staff when they have hardware, software or peripheral related problems such as:

  • Provide support to company staff (end-users) remotely or in person concerning the installation, maintenance and usability of hardware, software, and other peripherals
  • Carry out evaluation and diagnosis of staff technology issues, applying independent judgement and discretion, and provide the necessary responses and solutions
  • Ensure work orders are resolved, along with documentation of problems and solutions, in a timely fashion
  • Perform evaluation, purchase and deployment of hardware and software from various vendors within established hardware refresh cycles, following the direction of the on-site manager
  • Configuration and deployment of the Windows 10 Operating System and settings, following the direction of the on-site manager

Requirements – Skills, Knowledge, and Abilities – for Workstation Support Technician Role

  • Possess a valid Michigan Driver’s License with reliable transportation to support staff in person at various locations in Jackson, Lenawee and Hillsdale counties
  • Possess a High School Diploma or a Certificate of High School Equivalency
  • Possess A + Certification or equivalent knowledge/experience
  • Knowledge and understanding of basic networking concepts including IP Addressing, subnetting and protocols
  • Knowledge of troubleshooting Dell hardware, various vendor software, Android-based cell phones, Microsoft Surface products and various computer peripherals
  • Experience with deploying and troubleshooting the Microsoft Windows 10 operating system (preferably using Microsoft SCCM, but SCCM experience not required)
  • Experience with configuring, testing, deploying and troubleshooting Group Policy settings and applications
  • Strong ability to work without direct supervision, applying independent judgment in analyzing and resolving staff technology issues
  • Ability to prioritize tasks in line with company and departmental objectives while resolving issues in a timely manner
  • Strong ability to generate effective strategies and solutions to fixing technology problems while maintaining professional relationships with staff and other company partners
  • Strong communication skills to effectively pass strategies, ideas, problems, and solutions to staff and co-workers in writing and verbally

 

 

Job ID:
347419

Dept ID:
10581

Location:
Jackson, MI
United States of America

Industry:
Information Technology / IT - Support

Job Type:
Temp to Hire Position
Folder Group ID
178

Posted Date:11/28/2018

Domain:arna

Contact: steven.kowaleski@advantageresourcing.com

Apply for this Position

Job Title: Desktop Support Technician

Location: Jackson, MI

Job Type: Temp to Hire Position

Reference ID: 347419

Posted Date: 11/28/2018

Thank you for your interest in Advantage Resourcing. You have responded that you are not 18 years of age or older. It is Advantage Resourcings policy to hire individuals who are 18 years of age or older. We invite you to reapply when you meet this requirement. If you have questions or concerns about this policy please email recruiting@advantageresourcing.com

Thank you for your interest in Advantage Resourcing. You have responded that you are not authorized to work in the US. Advantage Resourcing adheres to Department of Homeland Security regulations regarding employment of individuals authorized to work in the US. Should you require sponsorship or have questions about these regulations, please contact recruiting@advantageresourcing.com


Please Choose One:
Valid Resume Formats: (.doc .docx .pdf .rtf .txt only)

 

No Resume?

Please enter the following fields in the absence of a Resume

Invitation to Self-Identify

Advantage Resourcing is committed to equality of opportunity for all staff and job applicants. We acknowledge the unique contribution that all individuals can make and we aim to create a working environment in which all individuals are able to make use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. This form is intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity.

The information on this form will be used for monitoring purposes only and will not be used in any decision affecting you. The information you provide will remain anonymous and will be stored separate to any job application. You are not obliged to answer any of these questions but the more information you supply, the more effective our monitoring will be. All information supplied will be treated anonymously.


Voluntary Self-Identification of Disability
Form CC-305 - OMB Control Number 1250-0005
Expires 1/31/2020

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities.i To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way

If you already work for us, your answer will not be used against you in any way. Because a person maybecome disabled at any time, we are required to ask all of our employees to update their information every fiveyears. You may voluntarily self-identify as having a disability on this form without fear of any punishmentbecause you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

Blindness , Autism , Bipolar disorder , Post-traumatic stress disorder (PTSD) , Deafness , Cerebral palsy, Major depression , Obsessive compulsive disorder , Cancer , HIV/AIDS , Multiple sclerosis (MS) , Impairments requiring the use of a wheelchair , Diabetes , Schizophrenia , Muscular dystrophy , Epilepsy , Missing limbs or partially missing limbs , Intellectual disability (previously called mental retardation)

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Submit Application