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Job Title:

Customer Service Representative / Administrative Assistant - El Paso, TX

Job Description:

Position
Customer Service Representative / Administrative Assistant 

Summary
A global logistics company is looking for a detail-oriented, multi-tasking, stable candidate for their customer service/ administrative assistant position.This position is responsible for performing sales support functions, including providing customer service, maintaining sales information, and creating documents as necessary.

Essential Duties (Not Official: Please ask the interviewer for more details)
Performs sales support functions by processing sales data and generating sales reports; contracts; by documenting new project inquiries from new and current clients; by conducting research activities over the telephone in order to grasp current market needs; by making quotations and sending them to the customers; by contacting customers in order to troubleshoot problems as they occur; and by performing any other sales support functions as necessary.

Provides customer service by effectively communicating with customers via phone, fax, and e-mail and handling questions, requests, and claims; by providing information about sales order status; by providing customer quotes; by following up on all customer calls, visits, and inquiries ; by reporting customer concerns, and resolving when possible; and by troubleshooting any problems in a timely manner.

Maintains information by maintaining sales data; by entering sales and profit data per customer/ product; by inputting new client company information in the database; by creating customer contact reports; and by documenting new project inquiries from new and current clients.

Manages time and resources by using tools provided by the company (phone, fax, email) in order to maximize productivity and to accomplish tasks on time.

Keeps management informed by participating in meetings; and by reporting problems to management verbally or in writing in order to avoid confusion and further problems.

Performs general administrative duties by writing and distributing reports and other correspondence; by distributing mail and faxes when necessary; by accurately filling and maintaining documents; by making copies; and by performing other administrative duties as neede.


Working Hours
8:30am-5:00pm
Frequency of OT (Rare)


Working Location
El Paso, TX


Qualification
Associate’s degree or equivalent from two-year college or technical school; and six months to one year related experience and/or training; or equivalent combination of education and experiences

Job ID:
349459

Dept ID:
124

Location:
El Paso, TX
United States of America

Industry:
Japanese / Japanese

Job Type:
Direct Hire Position
Folder Group ID
636

Posted Date:12/8/2018

Domain:arna

Contact: Risa.Mitsuhashi@advantageresourcing.com

Apply for this Position

Job Title: Customer Service Representative / Administrative Assistant

Location: El Paso, TX

Job Type: Direct Hire Position

Reference ID: 349459

Posted Date: 12/8/2018

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