Field Service Technician - Endicott, NY
Field Service Technician
- We currently have an opening in Endicott, NY for a Field Service Technician to work for a major Defense Contractor.
This technician will work on deployments of new and cascade PCs to the user community. This will include imaging, moving user data, installing software and doing the physical installation of the device at the user’s desk. This technician will be involved with diagnosing and fixing hardware and software issues on end user devices. This technician will be responsible for opening and closing tickets in our Remedy ticketing system to track work completed. This technician will be responsible for providing and updating asset information in our Remedy system. This technician will be responsible for helping users with remote access issues.
Skills Required Good working knowledge of computer hardware, software and terminology. Good working knowledge of local area networks. Good problem solving skills. Must have good communication skills. Excellent organizational skills. Working knowledge of Microsoft Active Directory and related tools. Thorough familiarity with Microsoft Office and SCCM.Skills Preferred Multi-year experience in a windows based active directory environment utilizing McAfee security tools and Microsoft SCCM management tools. Multi-year experience with imaging Windows based PCs.
Experience Required Two or more years in an IT support role with daily user interaction. Responsible for diagnosing and repairing user and system problems. Experience Preferred Familiarity with the Remedy ticketing system. Education Required High School Diploma Two years or more of IT related courses and AS degree. Education Preferred A+ Certification Four year IT related college degree.
Additional Information Actual work location of Endicott, NY
Experience / Education Requirements:
- Experience required: 6+ years with High School Diploma / 3+ years with AA / and 0+ years with BS.
United States of America
Information Technology / IT - Support
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Job Title: Field Service Technician
Location: Endicott, NY
Job Type: Temp Position
Reference ID: 349556
Posted Date: 12/10/2018