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Job Title:

Product Coordinator - Hopkinton, MA

Job Description:

Offer Manager  (OM)

Must Haves: 3+ years of experience related to business operations or engineering in the IT industry, Sharp and confident in their work, A background in any kind of requirement gathering or product management, Previous Dell or Dell EMC employees are a plus

As an Offer Manager you will be required to lead and deliver our operational efforts during a time of exciting transformation. The role is to own and manage all aspects of Dell EMC’s product offers from inception to go-live on Dell EMC’s order management systems. This will involve cooperation and team work, utilizing your problem-solving skills to constantly challenge established processes and to excel in a world class master data and quoting enablement organization.

The Offer Manager (OM) is a member of a Product Oriented Delivery Team (POD) which serves the needs of specific Divisional Business Units within Dell EMC. As the GOPO primary point of contact, the OM represents the needs, goals and objectives of the Business Unit(s) with respect to Material Creation & Change, and Product Configuration. They will have responsibilities within the Offer Lifecycle Process (OLP) including documentation (PRD: Product Requirements Document, PCD: Product Commit Document) and execution (management of requirements, modeling, testing).


  • OM will interface with the core team and extended teams within Dell EMC to identify technical, marketing and data requirements and design and implement those within Dell EMC’s quoting tools. Networking and building relationships with team members will be critical to your success
  • OM will have ownership and governance of all aspects of product master data. OM will need to project manage and utilize the resources they have available to ensure quality and alignment with Dell EMC’s strategic goals. You will create and drive a schedule to deliver the program on time and ensure quality and audit checks are complete to 100% accuracy
  • Be the core team subject matter expert for order readiness and sales practices. Proactively manage and coordinate product data updates/maintenance and issue resolution using global processes and tools
  • Be a leader in implementing process improvements, define and envisage global solutions and influencing their global organizational rollout
  • Complete global project deployments by means of User Acceptance Testing (UAT), business requirement generation and interfacing with IT teams
  • Identify opportunities to develop and implement long-term operational efficiencies and process improvements, this will include working cross-functionally with organizations such as sales, demand/supply, finance, IT, marketing, engineering and more
  • Be the link between the product business unit, sales organizations, and the worldwide CoC (Center of Competence)


Job Level Specifics:


  • Med/low complexity products, capable of managing 1 complex product
  • Capable of assessing and understanding impact of requests
  • Good familiarity with products, path, tools
  • 3-6 Products Qualifications
  • At least 3+ years of experience related to business operations or engineering in the IT industry
  • Undergraduate degree in a business, IT, or Engineering discipline
  • PMP or equivalent project management methodology certification would be an advantage
  • Strong communication skills both written and verbal
  • Sharp and confident in their work
  • Background in any kind of requirement gathering
  • Interested in technical and open to taking on technical requirements
  • Technical writing and program management skills
  • Previous Dell or Dell EMC employees are a plus

Flexible hours - 6-4, 7:30-4:30, 8-5, NO OT

Onsite position but the team does work remote on Friday's



Job ID:

Dept ID:

Hopkinton, MA
United States of America

Online / Full App

Job Type:
Temp Position
Folder Group ID

Posted Date:1/29/2019



Apply for this Position

Job Title: Product Coordinator

Location: Hopkinton, MA

Job Type: Temp Position

Reference ID: 354325

Posted Date: 1/29/2019

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