IT Security Engineer (LogRhythm/Linux) - Chicago, IL
Duration: Contract to Hire
Requirements: Background Check & Drug Test
Security Engineer/SIEM Engineer that knows LogRhythm and Qradar, ideally in Denver or Chicago.
This person would provide administration for the Qradar and LogRhythm products, day to day health, patches, upgrades, etc.
Providing level three technical support for 3rd party products
Use strong TCP/IP networking skills to perform network troubleshooting to isolate and diagnose common network problems.
Use strong Linux and security skills to troubleshoot and diagnose product problems platforms.
Take responsibility for customer satisfaction and overall success of the Product Support Team
Respond in a timely manner (within documented SLG) to support Customer issues and Inquiries.
Document actions in tickets to effectively communicate information internally and to customers.
Resolve problems independently and understands the correct escalation procedures.
Reproducing and debugging customer reported problems in a lab environment, as necessary, and working with engineering and test teams to resolve issues;
Documenting issues in a knowledgebase format for use both internal and external to Trustwave;
Providing timely feedback into the development process on customer-reported product problems.
Senior: Minimum of 4 years in a full time product support or information security position
Excellent customer service skills
Excellent analytical thinking and problem solving skills
Strong oral (phone) and written (email) communication skills in English
Self managed and team oriented
Deadline and detail oriented
English: Demonstrated Fluency
Must have advanced skills/knowledge in the following:
Expert knowledge in one or more SIEM technologies, Qradar, or Log Rhythm
Unix / Linux operating system administration
In-depth understanding of industry standard operating system families including but not limited to, Windows, Linux, Unix, and BSD.
Routers and access control device configuration
In-depth understanding of TCP/IP, UDP, and ARP protocols, and protocol analyzers.
In-depth understanding of network infrastructure equipment including workgroup and core switches, routers and gateways from various manufacturers. Experience with Enterprise class switches (Cisco, Extreme, Juniper etc..) is a requirement.
United States of America
Information Technology / IT - Systems
Temp to Hire Position
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Job Title: IT Security Engineer (LogRhythm/Linux)
Location: Chicago, IL
Job Type: Temp to Hire Position
Reference ID: 354623
Posted Date: 2/4/2019