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Job Title:

IT Security Engineer (LogRhythm/Linux) - Chicago, IL

Job Description:

Duration:  Contract to Hire

Requirements:  Background Check & Drug Test

Description:

Security Engineer/SIEM Engineer that knows LogRhythm and Qradar, ideally in Denver or Chicago.

This person would provide administration for the Qradar and LogRhythm products, day to day health, patches, upgrades, etc. 

Providing level three technical support for 3rd party products

Use strong TCP/IP networking skills to perform network troubleshooting to isolate and diagnose common network problems.

Use strong Linux and security skills to troubleshoot and diagnose product problems platforms.

Take responsibility for customer satisfaction and overall success of the Product Support Team

Respond in a timely manner (within documented SLG) to support Customer issues and Inquiries.

Document actions in tickets to effectively communicate information internally and to customers.

Resolve problems independently and understands the correct escalation procedures.

Reproducing and debugging customer reported problems in a lab environment, as necessary, and working with engineering and test teams to resolve issues;

Documenting issues in a knowledgebase format for use both internal and external to Trustwave;

Providing timely feedback into the development process on customer-reported product problems.

Requirements

Senior: Minimum of 4 years in a full time product support or information security position

Excellent customer service skills

Excellent analytical thinking and problem solving skills

Strong oral (phone) and written (email) communication skills in English

Self managed and team oriented

Deadline and detail oriented

Highly motivated

English: Demonstrated Fluency

 

 

Must have advanced skills/knowledge in the following:

Expert knowledge in one or more SIEM technologies, Qradar, or Log Rhythm

Unix / Linux operating system administration

In-depth understanding of industry standard operating system families including but not limited to, Windows, Linux, Unix, and BSD.

TCP/IP networking

Routers and access control device configuration

In-depth understanding of TCP/IP, UDP, and ARP protocols, and protocol analyzers.

In-depth understanding of network infrastructure equipment including workgroup and core switches, routers and gateways from various manufacturers. Experience with Enterprise class switches (Cisco, Extreme, Juniper etc..) is a requirement.

 

 

 

 

Job ID:
354623

Dept ID:
10581

Location:
Chicago, IL
United States of America

Industry:
Information Technology / IT - Systems

Job Type:
Temp to Hire Position
Folder Group ID
115

Posted Date:2/4/2019

Domain:arna

Apply for this Position

Job Title: IT Security Engineer (LogRhythm/Linux)

Location: Chicago, IL

Job Type: Temp to Hire Position

Reference ID: 354623

Posted Date: 2/4/2019

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