Language Language

English English español español

E Recruit E Recruit

   Back to Results

Job Title:

Onsite Administrator - Birmingham, AL

Job Description:

On-site Administrator III

Duration:  Long term 12 month plus

Location:  Birmingham, AL


  Provide systems administrative support.

 ·         Provide systems administrative support for HPAC solution with reasonable assistance from Customer as requested

·         Provide systems administrative support for Imaging and Printing Security Center (JASM) solution with reasonable assistance from Customer as requested

·         Access to Customer’s MPS Infrastructure


o   Familiarity with WebJet Admin – management, configuration, troubleshooting, is a plus


o   HPAC – management configuration, troubleshooting, is a plus


o   JetAdvantage Security Manager (JASM) – management configuration, troubleshooting, is a plus


·         Utilizes WebJet Admin (WJA) to manage the US Fleet

·         Add/Remove/Move devices in WJA for any fleet changes

·         Push WJA and HPAC configurations after a break/fix hardware event

·         Push out HPAC firmware updates

·         Understand the HPAC secure print facility and assist users in troubleshooting authenticating

·         Applies knowledge of NY/UNIX/MS platforms to resolve issues with fleet

·         Rollout firmware updates to the North American fleet

·         Provide initial remote troubleshooting for device problems

·         Participates in Level 2/3 escalations for infrastructure issues

·         Ability to open, close and forward tickets between Customer and ticketing system queues

·         Access ticket system queues as needed

·         Attend operational and Incident meetings as required

·         Configure MFP’s for scan-to-email and faxing when needed following Customer security guidelines

·         Configure scan-to-network folders on MFP’s where approved by Customer and following Customer security guidelines

·         Unlock/Relock devices when needed for HW service technicians

·         Process formatter/mac address changes

·         Helpdesk support management

·         Ensure all maintenance activities are adequately tested and follow standard protocol for coordinating with IT support teams

·         Participate in future fleet product upgrades

·         Participate in new release/feature testing of HPAC/JASM/WJA

·         Report any occurrences of customer dissatisfaction to the ADM

·         Compliance with Customer change management processes

·         Perform asset tracking for IMAC activities in spreadsheet and tracking database

·         Provide configuration pages to resolve any non-reporting auto-collectable devices upon request and usage pages monthly for any Devices which are not RM supported

·         Perform preventive maintenance on device fleet as directed by the ADM

·         Use of software (e.g. Word, Excel) to track usage/activities at customer location(s)

·         Support Remote deployment teams during implementation activities

Job ID:

Dept ID:

Birmingham, AL
United States of America

Information Technology / IT - Hardware

Job Type:
Temp Position
Folder Group ID

Posted Date:2/1/2019


Apply for this Position

Job Title: Onsite Administrator

Location: Birmingham, AL

Job Type: Temp Position

Reference ID: 354876

Posted Date: 2/1/2019

Thank you for your interest in Advantage Resourcing. You have responded that you are not 18 years of age or older. It is Advantage Resourcings policy to hire individuals who are 18 years of age or older. We invite you to reapply when you meet this requirement. If you have questions or concerns about this policy please email

Thank you for your interest in Advantage Resourcing. You have responded that you are not authorized to work in the US. Advantage Resourcing adheres to Department of Homeland Security regulations regarding employment of individuals authorized to work in the US. Should you require sponsorship or have questions about these regulations, please contact

Please Choose One:
Valid Resume Formats: (.doc .docx .pdf .rtf .txt only)


No Resume?

Please enter the following fields in the absence of a Resume

Invitation to Self-Identify

Advantage Resourcing is committed to equality of opportunity for all staff and job applicants. We acknowledge the unique contribution that all individuals can make and we aim to create a working environment in which all individuals are able to make use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. This form is intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity.

The information on this form will be used for monitoring purposes only and will not be used in any decision affecting you. The information you provide will remain anonymous and will be stored separate to any job application. You are not obliged to answer any of these questions but the more information you supply, the more effective our monitoring will be. All information supplied will be treated anonymously.

Voluntary Self-Identification of Disability
Form CC-305 - OMB Control Number 1250-0005
Expires 1/31/2020

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities.i To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way

If you already work for us, your answer will not be used against you in any way. Because a person maybecome disabled at any time, we are required to ask all of our employees to update their information every fiveyears. You may voluntarily self-identify as having a disability on this form without fear of any punishmentbecause you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

Blindness , Autism , Bipolar disorder , Post-traumatic stress disorder (PTSD) , Deafness , Cerebral palsy, Major depression , Obsessive compulsive disorder , Cancer , HIV/AIDS , Multiple sclerosis (MS) , Impairments requiring the use of a wheelchair , Diabetes , Schizophrenia , Muscular dystrophy , Epilepsy , Missing limbs or partially missing limbs , Intellectual disability (previously called mental retardation)

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Submit Application