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Job Title:

Content Manager - (Office 365 Environment) - Painted Post, NY

Job Description:

One of the world’s leaders in materials science, our client has an opening for a Content Management Specialist to work on a team at our client site in Painted Post, NY.  Imagine everything that you could learn to advance your career while working at a company with a 166–year track record of creating life-changing inventions. This position seeks talented candidates who will put the customer at the center of everything they do. Inquire about this opportunity and you could end up on a diverse and inclusive team where you’ll not only be valued but feel inspired to give your all to get the job done.

Monday - Friday 8-5 are the typical work hours for this team. 
Key Responsibilities: 

• Work independently with customers and business analysts to understand and document requirements and turn them into solutions within our content management environments 
• Provide second level operational support within content management environments as needed 
• Communicate and collaborate with first and third level operational support 
• Monitor the O365 tenant and its services including, but not limited to Skype for Business, Exchange Online, and SharePoint Online 
• Identify, develop and document operational processes while continuously looking at how to improve upon existing processes 
• Educate customers on Office 365 products and provide them with real world scenarios of usage 
• Skilled at contributing and communicating knowledge of applications/systems and concepts to a broader audience 
• Handle and troubleshoot tickets related to the services in the O365 tenant with the goal of reaching a resolution as per SLA 
• On Call Rotation not expected but possible 

Job Requirements: 
• Bachelors degree in IT, Computer Science, or related field 
• 2-3 years experience in O365(Skype for Business, Exchange Online, SharePoint Online) 
• Proven Knowledge of SAAS/Web Based solutions including, access, permissions management, client tools interaction 
• Microsoft Office 365 planning and deployment experience 
• Strong communication and documentation skills; and enjoys working in a team environment 
• Must be able to exhibit tact and diplomacy and maintain professional relationships with supervisors, fellow employees, customers, etc. 
• Ability to adapt to technology change while ensuring customer expectations regarding stability and operational excellence are met 

Job ID:
357997

Dept ID:
10601

Location:
Painted Post, NY
United States of America

Industry:
Online / Full App

Job Type:
Temp Position
Folder Group ID
258

Posted Date:3/1/2019

Domain:arna

Contact: melanie.delaney@advantageresourcing.com

Apply for this Position

Job Title: Content Manager - (Office 365 Environment)

Location: Painted Post, NY

Job Type: Temp Position

Reference ID: 357997

Posted Date: 3/1/2019

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