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Job Title:

DocuCare II/Printers/Delivery - Syracuse, NY

Job Description:

DocuCare II requires knowledge of doing basic maintenance to "multi-functional" printer/copiers. Knowledge of understanding networked printing & scanning. Will support supporting K-12 school districts in central NY area. (Must have reliable personal vehicle with clean driving record). Will also be responsible for:
• Client Relationship Management: Serve as the primary customer contact for equipment support.
* Ideal candidate will live in the Syracuse, NY area 
• Services Delivery: Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications.       Break-fix activities account for 70% of role responsibilities. 
• Perform basic equipment problem diagnosis 
• Perform Data Entry for activity and asset tracking 
• Manage and maintain on-site parts inventory 

LOCATION:  Syracuse, NY 13211
HOURS:        7:30-4:00pm Mon-Fri
PAY RATE:     $13.23/hr
STATUS:       12 month contract, possible conversion to perm

• Lift and move up to 50 pounds, have reliable car and clean driving record
• Read, write and follow basic English instructions 
• Customer service and communication skills 
• Print Production or Printer maintenance experience with minimal Basic Equipment problem solving and diagnosis per training provided 
• Customer problem resolution including escalation as required 
•  Track and report account information as required 
• 1-2 years relevant experience resolving customer and equipment printing issues 

EDUCATION: Minimum High School diploma or equivalent GED

Job ID:

Dept ID:

Syracuse, NY
United States of America

Online / Full App

Job Type:
Temp Position
Folder Group ID

Posted Date:3/26/2019


Apply for this Position

Job Title: DocuCare II/Printers/Delivery

Location: Syracuse, NY

Job Type: Temp Position

Reference ID: 360609

Posted Date: 3/26/2019

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